Policies
Disclaimer
Clarity With Katie LLC, Katie Kelly, as well as any employees or staff do not guarantee any particular results or outcomes as the result of attendance to any session booked, event attended, or package purchased. Katie Kelly is not a Doctor, Therapist, Medical Professional, Social Worker, Police Officer, Attorney, or Clergy-person. Any advice or guidance given by Katie should not and does not replace the advice necessary from these professionals.
Katie Kelly and Clarity With Katie LLC will not be responsible for any interpretations or assumptions made as the result of our interactions together.
Clarity With Katie LLC, Katie Kelly, as well as all employees and staff are not responsible for any illness that comes as a result of your attendance to any event, class, or one-on-one.
Any and all materials provided by Clarity With Katie LLC, Katie Kelly, as well as all employees and staff are considered to be property of the company and should not be duplicated or reproduced without permission. This includes class handouts, Reiki binders, any and all information provided on this website, information exchanged during sessions, and information contained in emails.
Cancellation & Refund Policy
All cancellations must be made at least 24 hours prior to the scheduled appointment. If no contact has been made outside of that 24 hour time period, the client will be charged the full amount of the session to their card on file, and will not be able to book a new appointment again in the future. If an appointment is cancelled or needs to be rescheduled with more than 24 hours notice, reasonable accommodations will be made to reschedule as soon as possible.
In the event that Katie is unable to keep your scheduled appointment, you can expect to be notified as soon as possible, and will have the option to be rescheduled for a different time and date, or provided with a full refund.
No refunds will be made after services are rendered.
If you need to cancel or reschedule your appointment, please contact Katie as soon as possible at claritywithkatie@gmail.com
Policies
Clarity With Katie LLC and Katie Kelly reserve the right to deny services for both explained or unexplained reasons. If you appear to be visibly intoxicated during your appointment, you will not be able to have your services rendered at that time, and will be charged the full amount to your card on file. If you become inappropriate or hostile with Katie, her staff, or any other clients during your time of service, you will be asked to leave immediately and will be charged the full amount to your card on file. There is a zero tolerance policy for sexual harassment or hostility, and you will not be able to book sessions again in the future.
If you are feeling ill, have a fever, or otherwise expect that you could be contagious, you will be expected to cancel and reschedule your appointment with Katie. It is your responsibility to keep Katie informed if you are not well.
Clarity With Katie LLC, and Katie Kelly agree to keep all of your information private. This includes information shared during our sessions together, medical history information, and your contact information. Your email address and personal information will never be sold to a third party. Katie agrees to keep the details of your session confidential. Information about your session will never be shared amongst staff members or other practitioners without your explicit permission to do so.